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Returns

We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address and a replacement or refund as preferred*. 

Our Returns Policy time-frame is 30 days from when an order arrives at your address.

Customers will be responsible for paying return shipping costs.

Please feel free to contact us about returns at nfo@my-best-friend.com

If you are unsatisfied with your order - please contact our support and we will do our best to help you out!

*If in the unlikely event you receive a defective product, please send us a picture/video of the defect so we can adequately advise on next steps. 

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